❔Frequently Asked Questions

Find more and deeper about the products.

General Questions

What is PIP?

PIP offers a range of solutions that connect the traditional web (Web2) with the decentralized web (Web3), allowing users to easily send, receive, and earn digital currencies on popular websites and platforms like Twitter, Reddit, Discord, Twitch, and Github.

Where can I use PIP products?

PIP products are available on mobile and desktop devices, except for the PIP extension, which is currently only available for desktops.

What is a PIP tag?

A PIP tag is a user-friendly version of your cryptocurrency address, making it easy to send and receive funds on any website or social media platform.

What networks does PIP support?

PIP currently supports BNB Chain, Solana, Ethereum, Polygon, Base and Avalanche C-Chain networks, with plans to support more blockchains in the future. PIP also supports three wallets including Phantom, Binance Wallet (Desktop only), Metamask, and Coinbase wallet.

Social Pay

What is Social Pay?

Social Pay is a browser extension that connects the traditional web (Web2) with the decentralized web (Web3). It enables users to make cryptocurrency transactions on popular social platforms such as Twitter, Twitch, Reddit, Discord, and Github. The extension allows for easy micropayments and use of Web3 services on the web and features a user-friendly version of a cryptocurrency address, known as a PIP Tag, for sending and receiving funds on any website or social media platform. The extension is compatible with Chrome, Edge, and Opera and can be downloaded from the Chrome App Store.

Where can I download the latest version of the Social Pay extension?

Visit the Chrome App Store to install the latest version of the Social Pay extension.

Which browsers are compatible with the Social Pay extension?

The Social Pay extension supports Chrome, Edge, and Opera.

How can I send crypto to people who are not registered PIP?

To send crypto to people who are not registered PIP users, you can use the escrow services feature. Money will be saved in an escrow wallet for 24 hours and transferred to the recipients once they sign up for PIP within 24 hours. The funds will be returned to the sender if they do not sign up within 24 hours. This allows for easy and secure transactions between PIP and non-PIP users.

What kinds of tokens are available for sending and receiving?

The Social Pay extension allows you to send and receive SPL, MATIC, BEP20, ERC20, AVAX, OP, Base tokens if all the networks are connected to your PIP tag.

What is β€œAllow Spend Limit?”

"Allow Spend Limit" refers to the maximum amount of tokens that PIP can access in your wallet. This feature allows users to set a limit on the number of funds that PIP can access, providing an added layer of security and control over their transactions.

What is the process to send my NFTs on Solana to other people?

  1. Open the payment module by clicking the PIP tag or the Pay button.

  2. Choose "NFT" from the available currencies.

  3. Pick one of the NFTs that you currently own.

  4. Follow the instructions and send it.

Can I send NFT and claim $PIP with the reward farming program?

Transferring NFT is not included in the reward farming program.

How do I know the correct tag is linked to my social media account?

Visit the β€œsocial” page by clicking the icon on the navigation bar.

How many wallets can be linked per network?

Only one wallet is allowed per network, but it can be used for connecting multiple networks.

What is the "Public key does not exist” error?

If you encounter an error message stating "Public Key does not exist" while switching networks, ensure that the public key of your activated wallet matches the address linked to your PIP tag by checking within the extension.

Reward Farming

What is a Reward Farming?

PIP's interactive token distribution model rewards users who actively utilize PIP products including Social Pay, Payment Links, and Invoice. Eligible users will receive $PIP tokens daily, which will be determined based on the amount of money (except $PIP) they send through PIP products. The goal is to attract more users to Web3 to accelerate the transition. Rewards may be subject to user-specific limits.

How can I earn rewards?

Earn rewards by sending money (except $PIP) to other people.

Can I earn rewards in $PIP on networks other than Solana?

Yes, earning rewards in $PIP on other networks such as Binance Chain, Ethereum, Polygon, Avalanche C-Chain, Optimism and Base network is possible. However, in order to receive these rewards, your PIP tag must be linked to the Solana network.

How often will I receive rewards?

Rewards are distributed daily to users who have met the minimum requirements for the reward farming program.

How can I check my rewards?

You can check your rewards by visiting the 'Reward' page in the Social Pay extension and checking the β€œRewards History” section.

Can I withdraw my rewards?

Yes, you can withdraw your rewards to the connected wallet at any time.

Are there any restrictions on earning rewards?

There is a minimum amount required for transactions to be eligible for rewards and some restrictions may apply based on the network and token being used.

PIP.ME

What is PIP.ME?

PIP.ME is a free Web3 link-in-bio tool and page that can be customized with various add-ons and modules. It allows you to personalize your page to showcase your personal brand or promote your business and can be used for a range of purposes such as creating a personalized bio page, offering services, promoting a business, or showcasing digital assets.

Can you get paid with PIP.ME?

Of course! PIP.me offers a built-in payment button for every user. Your audience can send you various types of tokens on mobile and desktop via the payment button on your page.

How can I register?

  1. Connect your wallet.

  2. Claim your URL (pip.me/yourname)

  3. Fill out your name and description, and upload your profile photo.

Does pip.me support mobile devices?

Yes, pip.me supports mobile customization and payments.

How can I display NFTs on my PIP.ME?

You may copy and paste NFT asset/collection links to your PIP ME page. All information will be automatically collected from major NFT marketplaces like Opensea, LooksRare, and Magic Eden.

Pay Button

What is Pay Button?

Pay Button is a simple payment button that can be inserted into any website through a javascript snippet. You can easily create your button in a minute, integrate it by copying and pasting, and use it for various purposes.

What can I do with Pay Button?

Pay Button allows you to accept crypto payments easily, such as donations, tips, and checkouts. Users can seamlessly send crypto to you by just clicking the button.

How can I create Pay Button?

  1. Select the currency and enter the amount you want to receive

  2. Add your wallet address or PIP tag

  3. Customize the button and match it with your site design

Is Pay Button free?

Yes, Pay Button does not impose any fees.

How to embed Payment Button on the website?

Copy the code of your Pay Button and embed the code snippet into your website HTML. You can also use React and Javascript API to create more functions.

Does Pay Button support mobile devices?

Of course! Pay Button works well on desktop and mobile.

PIP Invoice

What is the PIP invoice?

PIP invoice is a web-based application that offers a simple and secure way to issue a crypto-supported invoice. Anyone can create, share, and manage invoices easily. It also supports cryptocurrencies with Solana, BNB Smart Chain, Polygon, and Avalanche and Get paid with industry-leading blockchain infrastructures.

What are the benefits of using the PIP invoice?

Secure: PIP invoice uses the industry-standard blockchain protocol to process the payment, which is much more secure than centralized traditional invoice services. It is possible for all users to track all transaction details.

Convenient: Since the PIP invoice is serviced on the web, users do not need to download additional programs or extensions to process payment or issue the invoice. It also supports various types of cryptocurrency.

Easy-to-use: PIP invoice provides a user-friendly, simple, and intuitive interface to create and send invoices. You can follow easy step-by-step guides to generate and share invoices even if you are not tech-savvy.

Can I use the PIP invoice for both personal and business purposes?

Of course! You can send cryptocurrency up to $1,000 per invoice without KYC or a verification process for any purpose.

How many cryptocurrencies does the PIP invoice support?

Over 20 types of cryptocurrency are supported by the PIP invoice, including stablecoins such as $USDC, $USDT, $BUSD, and $DAI from the BNB Chain, Solana, Polygon, Ethereum, Avalanche C-Chain, Base and Optimism blockchains.

Can I use the PIP invoice to issue invoices in different currencies?

Yes. Since PIP invoice is a Web3 service built on a global blockchain infrastructure, there is no regional/national restriction for its usage.

How long does it take for my invoices to be paid using the PIP invoice?

Processing the successful payment with PIP Invoice will take around a few minutes. When the payment is successfully processed, payers will receive an e-mail that confirms the transaction. You can check the details and status of the transaction by visiting the blockchain explorer.

Checkout

How to start selling on PIP Checkout?

To start selling on Checkout, follow these simple steps: ‍Connect wallet: Visit the Checkout website and connect your wallet. Provide the necessary information to create your seller profile. ‍Customize Your Store: Personalize your online store by adding your logo and store name. Add Products: Once your account is set up, you can start adding your products to the platform. Include detailed descriptions, images, and pricing for each item. ‍Preview and Publish: Before making your store live, preview the layout and content to ensure everything looks as intended. Once you're satisfied, publish your products, and it will be ready for customers to browse and make purchases.

How much does it cost to use Checkout?

Account Fees: ‍There are no fees for signing up or creating an account on PIP Checkout. ‍Transaction Fees: ‍PIP Checkout applies a transaction fee of 0.5% on all cryptocurrency transactions. For detailed information on fees for other products, please refer to our User Guide. Which cryptocurrencies does PIP support for payments?

PIP supports a range of cryptocurrencies for payments. Currently, you can accept the following cryptocurrencies:

  • Solana: SOL, PIP, USDC, USDT

  • Ethereum: ETH, USDC

  • BNB Chain: BNB, BUSD

  • Polygon: MATIC, USDC, USDT

  • Avalanche: AVAX With PIP Checkout, you have the flexibility to choose multiple cryptocurrencies you wish to receive as a seller. To receive these cryptocurrencies, you'll need to connect your preferred wallets by going to Settings > Wallets. Please note that PIP has plans to support more blockchain networks in the future to provide even more options for accepting cryptocurrencies.

How do I refund a customer's payment? To refund a customer payment on PIP Checkout, follow these steps: ‍Open the Transaction: Locate the transaction you wish to refund and select the option to "Refund payment." ‍Verify Refund Details: Review the refund details to ensure accuracy. This includes the refund amount, order number, and recipient's information. ‍Process the Refund: Once you've verified the refund details, proceed with processing the refund. The status of the transaction will change to "Refunded," and you can find the details of the refund transaction within the specific refund transaction. By following these steps, you can easily initiate a refund for a customer payment on PIP Checkout. If you have any further questions or need assistance, please don't hesitate to reach out to our support team. Can I change my Store URL? No, unfortunately, you cannot change your Store URL. The Store URL is generated based on your unique PIP Tag, and it cannot be modified. How do I calculate my fees? When using Checkout, fees are calculated as follows: Product Price + Sales Tax = Total AmountThe Total Amount is displayed to the buyer during the payment process, and from the Total Amount, PIP's service fee of 0.5% is deducted. This ensures transparency and clarity regarding the fees associated with each transaction. What are the things not allowed on PIP Checkout? At PIP, we strive to maintain a safe and compliant environment for our users. Therefore, certain activities and content are not allowed on our platform. These include: Illegal goods or services:

  • Any items or services that are illegal or promote illegal activities are strictly prohibited.

  • Counterfeit products: The sale of counterfeit goods is not allowed on PIP. We prioritize authenticity and respect for intellectual property rights.

  • Offensive or harmful content: Content that promotes hate speech, violence, discrimination, or harm to individuals or groups is not permitted on our platform.

  • Adult content: PIP is a family-friendly platform, and the sale or promotion of adult-oriented materials or services is prohibited.

  • Financial scams or fraudulent activities: Any form of fraudulent behavior, including phishing, pyramid schemes, or deceptive practices, is strictly forbidden.

  • Weapons and dangerous items: The sale of firearms, ammunition, explosives, or any other dangerous items is not permitted on PIP.

Please note that this list is not exhaustive, and additional guidelines and restrictions may apply. We encourage all users to review our Terms of Service and Community Guidelines for a comprehensive understanding of the prohibited activities on PIP. Can I participate in reward farming? Yes, you can! We offer rewards to users who actively engage with the PIP Product. These users will receive $PIP Tokens as a reward for their participation. Reward Farming is available for the following individuals: Sellers who have created stores using Checkout: As a seller using Checkout to manage your online store, you are eligible to participate in Reward Farming and earn rewards. Please note that individuals who solely purchase products through Checkout are not eligible for Reward Farming at this time.

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